Quality Inspection-Artisan

Quality Inspection

Engineering Quality Control

Design Control
・Spec Pre-setting: Clarify customer needs, equipment params; set standards per customer design manual.
・Three-Level Review: Designer self-review → Supervisor review (per customer data) → Submit for customer confirmation.
Mold Flow Analysis Control
・Authentic Params: Use actual materials (PP, PC) & process params (temp, pressure); provide original material sheets.
・Defect Closure: Optimize weld lines, warpage, etc.; simulate to verify risk control. Archive after supervisor review & customer confirmation.
Drawing Control
・Unique Version: PLM-managed; mark unique drawing versions, invalidate & lock old ones.
・Controllable Circulation: Log drawing recipients & times; customer changes need written proposals; sync updated docs to parties.

Manufacturing Quality Control

Raw Material Inspection
Verify Material Certificate (grade, composition, mechanics) per batch; sample-check appearance (cracks, warpage). Qualified materials only, no substandard inputs.
Processing Control

Rough machining: 0.1-0.3mm allowance.
Semi-finishing: Secure datum (flatness, hole accuracy).
Heat treatment: Monitor temperature, prevent cracking.
Finishing: 100% core dimension test.
Qualified workpieces only move forward.

Assembly Verification
Check fit (e.g., parting gap ≤0.01mm) and motion (no jamming). Recheck key mold dimensions post-assembly.
Full-Process Quality Oversight
Quality Dept. manages from warehousing to delivery: raw material 100% inspection → in-process rechecks → real-time report sync.

Injection Molding Quality Control

ARTISAN strictly adheres to ISO 9001 standards. We use a quality documentation system to oversee design, production and inspection, and have an independent QA department. Standardized QA/QC protocols cover raw material procurement, production, testing, packaging and shipment to ensure customers get optimal products and services.

Core QC Protocols

Data Governance: Uses the latest validated data across all processes to eliminate discrepancies from outdated information.
Process Control: Strictly contains untested products to prevent non-conforming items from entering next workflows; guarantees accurate, consistent inspection results.
Non-Conforming Product Management: Prohibits substandard component shipment via systematic identification, segregation and disposal; enforces end-to-end controls (handling, storage, packaging, delivery) to maintain customer satisfaction throughout the order lifecycle.

Delivery and Customer Complaint Management

Delivery & shipment

Verify that product markings (material labels, QC inspection marks), batch numbers, and production dates are complete, legible, and in line with customer requirements.
Inspect packaging for security: ensure cushioning materials (bubble wrap, EPE foam) are properly positioned and cartons are well-sealed to prevent scratches or damage in transit.
Before to shipment, discuss shipping methods with customers to minimize costs as much as possible .

Customer Complaint Handling
Customer satisfaction is always the guiding principle of our service. From the moment a complaint is received, we respond promptly and take immediate action—proposing a solution within 4 hours to ensure timely resolution. Meanwhile, we incorporate lessons learned from each case to drive continuous improvement in our services and product lines. This not only strengthens trust and reliability in our partnership but also directly enhances your experience.

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